Smith and Son Privacy Policy

At Smith and Son, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or engage with our services. We are committed to ensuring that your personal information is handled responsibly and in compliance with all applicable privacy laws.

Please read this Privacy Policy carefully to understand how we manage your data. By using our website and services, you consent to the practices described in this policy.

1. Information Collected

We collect two types of information:

Personal Information: This is information that can identify you personally, such as your name, email address, phone number, and mailing address. We collect personal information when you submit a request for services, schedule a consultation, or contact us.

Non-Personal Information: This is information that cannot be used to personally identify you, such as website usage data, IP addresses, browser types, device information, and general statistics about how you interact with our website. We collect this information automatically through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services: To process your requests, schedule installations, communicate with you about our services, and improve the quality of our offerings.

Communication: To send you confirmations, updates, promotional materials, and other information related to your service requests. You can opt out of promotional emails at any time.

Payment Processing: To complete transactions related to services provided and to handle billing and payment.

Website and Service Improvement: To analyze trends, track website usage, and optimize the functionality and content of our website.

Legal Compliance: To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure data storage. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We may share your personal information in the following situations:

Service Providers: We may share your information with third-party service providers who help us carry out our operations, such as payment processors, customer service platforms, or website analytics tools. These providers are required to keep your information confidential and are not permitted to use it for any other purposes.

Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, analytics, and scripts) to collect information about your interactions with our website. These technologies help us improve your experience by remembering your preferences, analyzing website traffic, and providing personalized content.

You can manage cookies through your browser settings. Please note that if you disable certain cookies, some website features may not work properly.

For more information, please refer to our Cookie Policy.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.

Correction: You can request that we correct any inaccuracies in your personal information.

Deletion: You may ask us to delete your personal information, subject to certain legal limitations.

Opt-out of Marketing: You can opt out of receiving promotional emails or marketing communications from us at any time by following the unsubscribe link provided in each email.

If you would like to exercise any of these rights, please contact us using the contact information below.

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

Smith and Sons reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective as of the updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Email: smithandson65@icloud.com

Phone: 803-293-0811

By using our services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.